Customer Register
Privacy Notice

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1. Name of the Register

Foundation Health Finland Oy's Customer Register

2. Purpose and Legal Basis for Processing

The primary legal basis for processing personal data is the legitimate interest of Foundation Health Finland Oy arising from the customer relationship. Personal data may be processed for the following purposes:

• Management and administration of the customer relationship
• Customer service and communications
• Marketing and service development
• Analysis, segmentation, and reporting of customer relationships
• Collection and processing of customer feedback

3. Categories of Personal Data

• Name, personal identity number, customer number, contact information
• Usage and purchase history of services
• Content provided by the customer themselves
• Data collected in connection with web services
• Explicit consents and choices given by the data subject

4. Data Retention Period

Foundation retains personal data for as long as the customer relationship is considered to be ongoing. After termination, data may be retained if there is a specific reason, such as the establishment or defence of legal claims.

5. Principles for Protection of the Register

Foundation employs appropriate technical and organisational safeguards to protect personal data. Electronic data are accessible only to authorised employees using personal user credentials.

6. Your Rights

You have the right to access your data, request rectification or erasure, restrict processing, object to profiling or direct marketing, and lodge a complaint with the Data Protection Ombudsman.

To exercise these rights, contact Foundation's Data Protection Officer at privacy@foundation.clinic.

7. Contact Information

Data Protection Officer: Fredrik Sannholm
privacy@foundation.clinic